PoliciesPolicies & documentation
These are head office's own policies. A complaint about a centre goes to that centre first. Every document below is a PDF to download, organised by area.
How to complainSafeguarding & child protection
- Safeguarding Policy PDF
- Safeguarding Children and Young People Policy PDF
- Children’s Safeguarding Policy PDF
- Child Protection Policy PDF
- Children Missing in Education Policy PDF
- Allegations Management Procedure PDF
- Managing Allegations Against Staff PDF
- Online Safety Policy PDF
- Online Safety Agreement PDF
- Supervision Policy PDF
- Supervision Guidance PDF
- Photography and Image Consent Policy PDF
Health, safety & operations
- First Aid Policy PDF
- Fire Safety Guidance PDF
- Accident and Incident Reporting Procedure PDF
- Accident Report Form PDF
- Risk Assessment Process PDF
- Behaviour Policy PDF
- Lone Working Policy PDF
- Trips and Outings Policy PDF
- Environmental and Sustainability Policy PDF
Equality, dignity & inclusion
- Equal Opportunities Policy PDF
- Dignity at Work Policy PDF
- Disability and Employment Policy PDF
- Reasonable Adjustments Policy PDF
- SEND Policy PDF
- Anti-Slavery Policy PDF
Data protection & privacy
Staff & governance
- Staff Code of Conduct Policy PDF
- Mentor Code of Conduct PDF
- Safer Recruitment Policy PDF
- Workforce Policy PDF
- Anti-Bribery and Corruption Policy PDF
- Whistleblowing Policy PDF
- Conflict of Interest Policy PDF
- CSR Policy PDF
- Marketing Standards PDF
Complaints & feedback
Mobile phone & device procedures
- Classroom Mobile Phone Policy PDF
- Mobile Phone Procedure: Document One PDF
- Mobile Phone Procedure: Document Two PDF
- Mobile Phone Procedure: Document Three PDF
- Mobile Phone Procedure: Document Four PDF
- Mobile Phone Procedure: Document Five PDF
- Mobile Phone Procedure: Document Six PDF
Financial & schemes
- Cycle to Work Scheme PDF
- Cycle to Work Scheme FAQs PDF
Customer terms & payment
- Customer Terms PDF
- Customer Terms: Summary PDF
Looking for a document that isn't listed here, or need a certified paper copy? Email info@robocode.uk.