Privacy Policy

“We”, “us” or “our” means RobocodeUK Ltd, with its principal place of business at:

Your privacy is important to us. This Privacy Policy explains how we collect, use, store and protect your personal information when you use our website, services, classes, events and other activities.

We obtain information about you when you use our website.

We collect information you provide directly, including:

• ▸Contact details (name, email, phone, address).
• ▸Payment details (processed securely via third parties, we do not store card data).
• ▸Student details (age, name, learning progress).
• ▸Marketing consents (email / SMS preferences).

We also collect usage data via website analytics. The personal information we collect includes your name, email address, address and telephone number when you register with us and our franchisees or submit an enquiry.

We may also obtain:

• ▸Cookie data which relates to your use of our website as to which see our separate cookie policy.
• ▸Data sent from your browser to our server (time, date, duration of visit; referral URL; pages visited).

If you make a payment to us your payment details may be collected by our third-party payment processors, who specialise in the secure online capture and processing of such transactions.

We use your personal data to:

• ▸Deliver classes, workshops and camps.
• ▸Process payments and maintain accounts.
• ▸Send booking confirmations, invoices and progress reports.
• ▸Send marketing updates (with your consent).
• ▸Improve our services via analytics and feedback.
• ▸Fulfil legal, safeguarding or regulatory obligations.

We will not sell or provide your information to third parties other than to information processors with whom we have entered into contracts which require the information processors to comply in all respects with the requirements of this Privacy Policy and all legal requirements relating to information privacy.

You have the right to:

• ▸Access your personal information and to be informed about its use.
• ▸Correct your personal information.
• ▸Have your personal information deleted.
• ▸Restrict the use of your personal information.
• ▸Object to the use of your personal information.
• ▸Complain to the Information Commissioner's Office.
• ▸Withdraw your consent to the use of your personal information.
• ▸Ask for the personal information to be transferred.

If you opt into marketing, we may send updates by email or SMS. You may unsubscribe any time by clicking “unsubscribe”, replying STOP to SMS, or contacting us. Service-related messages will continue regardless of preferences.

We will ensure that your personal information is held securely. Some of your “non-sensitive” details (such as your email address) may be transmitted over the internet and this can never be guaranteed to be 100% secure.

We never sell data. We may share it with trusted providers (payment processors, IT services, accrediting bodies such as BCS / AQA). Disclosure without consent may occur where legally required.

The information which you provide to us may be transferred to countries outside the United Kingdom. Where we transfer data outside the UK / EEA, we ensure safeguards (e.g. Standard Contractual Clauses).

We keep your data only as long as needed for the purposes above or legal requirements. When no longer required, it will be securely deleted.

We are especially concerned with protecting the privacy of children and minors. If you are under the age of 18, you must obtain your parent or guardian’s permission before providing any personal information.

For questions about your data, contact: